Performance Management:

Comments on Reauthorization of the Performance Management and Recognition System

T-GGD-93-37: Published: Jun 24, 1993. Publicly Released: Jun 24, 1993.

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GAO discussed the reauthorization of the Performance Management and Recognition System (PMRS) for grade 13 through 15 managers and supervisors. GAO noted that: (1) PMRS performance ratings are used as the basis for management decisions and to provide performance feedback to employees; (2) supervisors inflate ratings to protect their employees from reductions in force; (3) inflated ratings are less useful as a tool for constructive feedback on performance and may lead to mistrust of management; (4) there are difficulties in distinguishing among the multiple levels of performance required in PMRS; (5) PMRS has resulted in larger numbers of employees receiving performance awards; and (6) the Office of Personnel Management's principles for performance management reform provide flexibility and permit agencies to design their performance management systems with participation from employees and their representatives.

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