Performance Management: Comments on Reauthorization of the Performance Management and Recognition System

GAO discussed the reauthorization of the Performance Management and Recognition System (PMRS) for grade 13 through 15 managers and supervisors. GAO noted that: (1) PMRS performance ratings are used as the basis for management decisions and to provide performance feedback to employees; (2) supervisors inflate ratings to protect their employees from reductions in force; (3) inflated ratings are less useful as a tool for constructive feedback on performance and may lead to mistrust of management; (4) there are difficulties in distinguishing among the multiple levels of performance required in PMRS; (5) PMRS has resulted in larger numbers of employees receiving performance awards; and (6) the Office of Personnel Management's principles for performance management reform provide flexibility and permit agencies to design their performance management systems with participation from employees and their representatives.