Postal Service:
Restructuring, Automation and Ratemaking
T-GGD-93-15: Published: Mar 25, 1993. Publicly Released: Mar 25, 1993.
Additional Materials:
- Full Report:
Contact:
GAO reviewed the U.S. Postal Service's (USPS): (1) recent restructuring; (2) efforts to automate mail processing; and (3) need to reform ratemaking policies and processes. GAO noted that: (1) USPS restructuring did not adversely affect service to customers; (2) factors that contributed to USPS ability to maintain service included increased monitoring of mail operations, strong employee response to processing and delivery demands during the holiday season, and the use of non-career employees to replace career employees who retired during restructuring; (3) USPS took several steps to ensure the timely reduction of the work force and minimize the adverse effects on postal employees which included an early-out option, monetary incentives, a policy to indefinitely retain employees taking lower-paying non-union jobs in USPS at their current grade and pay, and job placement assistance within and outside USPS; (4) in early March 1993, USPS had 4,000 employees who had left overhead positions that it did not place in other positions; (5) although restructuring cost USPS $1 billion, it expects to save $800 million in 1993 and $1.4 billion annually beginning in 1994; (6) in 1991, work hours decreased in work functions most directly affected by automation; (7) the reduction in work hours did not have a significant effect on overall postal costs; and (8) the USPS ratemaking process adversely affected its ability to serve the public and compete in a changing competitive environment.
Jan 13, 2021
-
Department of Energy Contracting:
Improvements Needed to Ensure DOE Assesses Its Full Range of Contracting Fraud RisksGAO-21-44: Published: Jan 13, 2021. Publicly Released: Jan 13, 2021.
Dec 16, 2020
-
Data Governance:
Agencies Made Progress in Establishing Governance, but Need to Address Key MilestonesGAO-21-152: Published: Dec 16, 2020. Publicly Released: Dec 16, 2020.
Dec 9, 2020
-
2020 Census:
The Bureau Concluded Field Work but Uncertainty about Data Quality, Accuracy, and Protection RemainsGAO-21-206R: Published: Dec 9, 2020. Publicly Released: Dec 9, 2020.
Dec 3, 2020
-
2020 Census:
Census Bureau Needs to Assess Data Quality Concerns Stemming from Recent Design ChangesGAO-21-142: Published: Dec 3, 2020. Publicly Released: Dec 3, 2020. -
2020 Census:
Census Bureau Needs to Ensure Transparency over Data QualityGAO-21-262T: Published: Dec 3, 2020. Publicly Released: Dec 3, 2020.
Nov 30, 2020
-
Federal Buying Power:
OMB Can Further Advance Category Management Initiative by Focusing on Requirements, Data, and TrainingGAO-21-40: Published: Nov 30, 2020. Publicly Released: Nov 30, 2020.
Nov 24, 2020
-
Disaster Response:
Agencies Should Assess Contracting Workforce Needs and Purchase Card Fraud RiskGAO-21-42: Published: Nov 24, 2020. Publicly Released: Nov 24, 2020.
Nov 23, 2020
-
Federal Contracting:
Actions Needed to Improve Department of Labor's Enforcement of Service Worker Wage ProtectionsGAO-21-11: Published: Oct 29, 2020. Publicly Released: Nov 23, 2020.
Nov 18, 2020
-
Federal Telework:
Key Practices That Can Help Ensure the Success of Telework ProgramsGAO-21-238T: Published: Nov 18, 2020. Publicly Released: Nov 18, 2020.
Oct 7, 2020
-
Unaccompanied Children:
Actions Needed to Improve Grant Application Reviews and Oversight of Care FacilitiesGAO-20-609: Published: Sep 15, 2020. Publicly Released: Oct 7, 2020.
Looking for more? Browse all our products here