Management Reform: Elements of Successful Improvement Initiatives

T-GGD-00-26 Published: Oct 15, 1999. Publicly Released: Oct 15, 1999.

Highlights

Pursuant to a congressional request, GAO discussed efforts to improve the management and performance of the federal government.

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Full Report (20 pages)

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Government Operations

AccountabilityAgency missionsBest practicesBest practices reviewsFederal agency reorganizationInternal controlsPerformance measuresPrivate sector practicesProductivity in governmentStrategic planningTotal quality management