Management Reform: Elements of Successful Improvement Initiatives
T-GGD-00-26
Published: Oct 15, 1999. Publicly Released: Oct 15, 1999.
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Highlights
Pursuant to a congressional request, GAO discussed efforts to improve the management and performance of the federal government.
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AccountabilityAgency missionsBest practicesBest practices reviewsFederal agency reorganizationInternal controlsPerformance measuresPrivate sector practicesProductivity in governmentStrategic planningTotal quality management