Year 2000 Computing Crisis:

Key Actions Remain to Ensure Delivery of Veterans Benefits and Health Services

T-AIMD-99-152: Published: Apr 20, 1999. Publicly Released: Apr 20, 1999.

Additional Materials:


Joel C. Willemssen
(202) 512-6253


Office of Public Affairs
(202) 512-4800

Pursuant to a congressional request, GAO discussed the Department of Veterans' Affairs (VA) efforts to address the year 2000 computer problem, focusing on the: (1) year 2000 readiness of automated systems that support the delivery of benefits and health care services; (2) compliance status of biomedical equipment used in patient care; and (3) year 2000 readiness of the pharmaceutical and medical-surgical manufacturers upon which VA relies. In discussing biomedical equipment and pharmaceutical manufacturers, GAO provided information on the Food and Drug Administration's (FDA) year 2000 efforts.

GAO noted that: (1) VA continues to make progress in its year 2000 readiness; (2) however, key actions remain to be performed; (3) for example, the Veterans Benefits Administration and Veterans Health Administration (VHA) have not yet completed testing of their mission-critical systems to ensure that these systems can reliably accept future dates--such as January 1, 2000; (4) also, VHA has not completed year 2000 assessments of its facility systems, which can be essential to ensuring continuing health care; (5) in addition, neither VA nor FDA had implemented GAO's prior recommendation to review the test results for biomedical equipment used in critical care/life support environments; (6) further, VHA's pharmaceutical operations are at risk because the automated systems supporting its consolidated mail outpatient pharmacies are not year 2000 compliant; (7) VHA does not know if its medical facilities will have a sufficient supply of pharmaceutical and medical-surgical products on hand because it does not have complete information on the year 2000 readiness of these manufacturers; and (8) it is critical that these concerns be addressed if VA is to continue reliably delivering benefits and health care.

Oct 13, 2020

Oct 7, 2020

Sep 30, 2020

Sep 29, 2020

Sep 28, 2020

Sep 14, 2020

Sep 9, 2020

Sep 8, 2020

Aug 31, 2020

Aug 3, 2020

Looking for more? Browse all our products here