Telecommunications: Interruptions of Telephone Service
RCED-93-79FS
Published: Mar 05, 1993. Publicly Released: Mar 17, 1993.
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Highlights
Pursuant to a congressional request, GAO reviewed the frequency and causes of telephone services outages during 1990 and 1991 that affected 10,000 or more customers and lasted 15 or more minutes.
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Topics
Computer equipment managementComputer programmingData transmissionEquipment repairsInformation systemsSoftwareTelecommunications equipmentTelephone servicesTelephonesData errors