Telecommunications: Management and Operation of FCC's Public Reference Rooms
RCED-88-83
Published: Mar 04, 1988. Publicly Released: Mar 18, 1988.
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Highlights
Pursuant to a congressional request, GAO examined the Federal Communications Commission's (FCC) management of its public reference rooms, focusing on their: (1) ease of use; (2) document security measures; and (3) document handling procedures.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Federal Communications Commission | To make the reference rooms easier to use and improve internal controls over documents, the Chairman, FCC, should direct the Managing Director to provide better guidance for FCC reference room users in the form of an updated user's guide that would include pertinent information such as document contents, locations, access procedures, and other guidelines on all FCC reference facilities. The Managing Director should explore with users what information is needed in a user's guide to facilitate their tasks. |
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
|
| Federal Communications Commission | To make the reference rooms easier to use and improve internal controls over documents, the Chairman, FCC, should direct the Managing Director to take steps to institute stronger internal controls for its documents. Such controls should ensure that all FCC documents, especially original documents, are properly handled and safeguarded. |
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
|
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Topics
Facility securityFederal records managementGovernment information disseminationInformation centersMicroformsRecordsMass mediaInternal controlsCommon carrierParalegals