Managing for Results: EPA Faces Challenges in Developing Results-Oriented Performance Goals and Measures

Pursuant to a congressional request, GAO provided information on the Environmental Protection Agency's (EPA) performance goals and measures, focusing on: (1) the extent to which EPA's fiscal year (FY) 2000 performance goals and measures focus on end outcomes, intermediate outcomes, or outputs; (2) any challenges the agency faces in developing additional performance goals and measures that focus on end outcomes; and (3) the initiatives the agency is taking to address any identified challenges.