USDA Reorganization: Progress Mixed in Modernizing the Delivery of Services
RCED-00-43
Published: Feb 03, 2000. Publicly Released: Feb 15, 2000.
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Highlights
Pursuant to a congressional request, GAO provided information on the Department of Agriculture's (USDA) efforts to modernize and reorganize its county-based agencies, focusing on: (1) identifying USDA's major reorganization and modernization initiatives for these agencies; (2) examining the progress USDA has made in completing these initiatives; and (3) identifying major issues impeding progress toward completing the initiatives.
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Topics
CentralizationCustomer serviceFederal agency reorganizationFederal downsizingStaff utilizationInformation resources managementInteragency relationsManagement reengineeringReorganizationInformation technology