Poor Management of GSA's Self-Service Stores Leads to Needless Duplication and Potential for Fraud

The Self-Service Store Program (SSS) was set up by the General Services Administration (GSA) to provide executive agencies with an efficient and economical supply system and, thereby, effect the consolidation of unnecessary agency stockrooms. GSA has had problems with the implementation of the program, and in l977 widespread fraud surfaced in the SSS system. The purpose of the SSS review was to assess the effectiveness of the program in fulfilling the intent of the Federal Property and Administrative Services Act, as amended.