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Federal Workforce: A Framework for Studying Its Quality Over Time

PEMD-88-27 Published: Aug 04, 1988. Publicly Released: Aug 09, 1988.
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Highlights

Pursuant to a congressional request, GAO: (1) examined the feasibility of producing generalizable and reliable information on the quality of the federal work force over time; and (2) developed a framework for obtaining such information.

Recommendations

Matter for Congressional Consideration

Matter Status Comments
To help provide generalizable answers to questions about the quality of the federal work force and changes in it over time, Congress may wish to authorize a continuing program to assess work-force quality based on the framework outlined in this report.
Closed – Not Implemented
OPM and MSPB are moving ahead with workforce quality measurement projects as a result of GAO work, so no legislative action is needed other than oversight.

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Topics

Civil serviceFederal employeesStaff utilizationLabor forceOccupational surveysPerformance appraisalPersonnel recordsSystems designSurveysPersonnel management