Framework for Implementation: Job Process Reengineering

GAO described its strategy to implement job process reforms and the roles and responsibilities of the project's key personnel. GAO noted that the objectives of the project are to: (1) implement reforms in the job management process that result in a reduction in average production time; (2) quantify the expected staff time and cost savings resulting from the process improvements; and (3) identify additional opportunities that will dramatically reduce cycle time and reduce the staff-days required to produce a product. GAO also noted that the Job Process Reengineering Team is responsible for: (1) implementing the process reforms identified by the Job Process Management Owners; (2) identifying the barriers to change and developing a change management plan; (3) developing and executing a communications plan; (4) executing an activity analysis to determine how people currently spend their time; (5) developing the transition plan and establishing performance measures; and (6) identifying and prioritizing further opportunities for process reengineering.