Defense Transportation: The Army's Hunter Pilot Project Is Inconclusive but Provides Lessons Learned
NSIAD-99-129
Published: Jun 23, 1999. Publicly Released: Jun 23, 1999.
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Highlights
Pursuant to a legislative requirement, GAO provided information on the lessons learned from the Army's personal property program, the Hunter Pilot Project, focusing on the: (1) Army's evaluation methodology of the Hunter Pilot, including the validity of data and reported results; and (2) status of all ongoing and planned pilot projects and the adequacy of the Department of Defense's (DOD) plans to evaluate the pilot projects.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Department of Defense | The Secretary of Defense should direct the Commander in Chief, USTRANSCOM, to develop a comprehensive strategy for evaluating each of the pilot approaches that includes: (1) tests of a finite number of approaches; (2) timelines for completing the analysis and for implementing a new personal property process; and (3) milestones for finalizing a methodologically sound evaluation plan, including specific criteria for assessing each pilot's attributes and validating the baseline indirect costs to be used for each pilot program. To facilitate this process and to enhance the quality of the assessment, the Secretary of Defense should seek expert methodological advice before finalizing the evaluation plan. |
Closed – Implemented
USTRANSCOM has developed a comprehensive strategy for evaluating the pilot programs and the current DOD-wide personal property program. In its May 5, 2000 evaluation plan, the Command identified the four factors (quality of life, total cost, small business participation, and process improvements) for which it will collect and analyze data in developing recommendations for a new program. At this time, all sections of the plan have been completed with the exception of cost. USTRANSCOM anticipates that the cost issue will be resolved this fall, which will allow the Command to complete its evaluation plan. USTRANSCOM provided us a timeline showing that the data collection and analysis of all pilot and current program data and formulation of a recommendation for the new DOD-wide program should be included by January 30, 2002. USTRANSCOM also contracted with American Management Systems (AMS) to provide assistance in developing the evaluation plan, collect and analyze data from pilot projects and the current program, and develop a recommendation for a new personal property program. GAO is working with AMS and USTRANSCOM as this process continues and will continue to monitor their efforts.
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Data integrityEmployee transfersEvaluation methodsHousehold goodsPersonal propertyProgram evaluationU.S. ArmySmall businessMilitary forcesCustomer satisfaction