Intermediate-Level Maintenance for Navy Tactical Missiles Can Be Better Managed

NSIAD-84-64: Published: Mar 5, 1984. Publicly Released: Mar 5, 1984.

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GAO reviewed the Navy's management of intermediate-level maintenance for tactical missiles.

GAO found that the cost of missile maintenance reached about $23 million in fiscal year (FY) 1983 and, although the Navy has made some maintenance improvements, it needs to make further improvements if maintenance activities are to be effectively managed. GAO believes that better techniques are needed to monitor and evaluate the performance of missile maintenance activities for air- and surface-launched missiles.

Recommendations for Executive Action

  1. Status: Closed - Implemented

    Comments: Air-launched missile goals are being used on a regular, cyclical basis. For surface-launched missiles, productivity improvement goals were established.

    Recommendation: The Secretary of the Navy should direct both air- and surface-launched missile maintenance managers to: (1) collect actual labor-hour expenditure data from their activities; (2) analyze and compare these data; and (3) based on the data, set specific goals for improving maintenance productivity.

    Agency Affected: Department of Defense: Department of the Navy

  2. Status: Closed - Implemented

    Comments: Work measurement standards for SM-1 ancillary operations were completed in December 1986. Standards have been implemented for all of the in-service SLM. Standards will be updated as versions are development.

    Recommendation: The Secretary of the Navy should direct the surface-launched missile maintenance managers to develop work-measurement standards for the major intermediate-level maintenance jobs.

    Agency Affected: Department of Defense: Department of the Navy


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