DOD's Carrier Evaluation and Reporting System
LCD-78-215: Published: Feb 28, 1978. Publicly Released: Feb 28, 1978.
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Under the Department of Defense's (DOD) Carrier Evaluation and Reporting System (CERS), a household goods move is evaluated, and the carrier is assigned a point score representing its overall performance on the move. The relative standing of all carriers at a given installation is established based on their average performance. Carriers in the top 10 percent are rated superior, the next 30 percent are rated excellent, and all others scoring over 70 percent are rated standard. Carriers scoring below 70 percent are rated unsatisfactory and are not eligible to participate in the program. Close grouping of carriers' scores is not unique and is found at many installations. The intent of CERS is to improve the quality of household goods carriers' service by rewarding the carrier that provides the best quality of service at the lowest overall cost.
Feb 24, 2021
![defense icon, source: [West Covina, California] Progressive Management, 2008](https://www.gao.gov/images/rip/defense.jpg "defense icon, source: [West Covina, California] Progressive Management, 2008")
Defense Budget:
Opportunities Exist to Improve DOD's Management of Defense SpendingGAO-21-415T: Published: Feb 24, 2021. Publicly Released: Feb 24, 2021.
Feb 22, 2021
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Service Acquisitions:
DOD's Report to Congress Identifies Steps Taken to Improve Management, But Does Not Address Some Key Planning IssuesGAO-21-267R: Published: Feb 22, 2021. Publicly Released: Feb 22, 2021.
Jan 21, 2021
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Close Air Support:
Actions Needed to Enhance Friendly Force Tracking Capabilities and Fully Evaluate TrainingGAO-21-99: Published: Jan 21, 2021. Publicly Released: Jan 21, 2021.
Jan 19, 2021
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GPS Modernization:
DOD Continuing to Develop New Jam-Resistant Capability, But Widespread Use Remains Years AwayGAO-21-145: Published: Jan 19, 2021. Publicly Released: Jan 19, 2021.
Jan 14, 2021
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Columbia Class Submarine:
Delivery Hinges on Timely and Quality Materials from an Atrophied Supplier BaseGAO-21-257: Published: Jan 14, 2021. Publicly Released: Jan 14, 2021. -
Department of Defense:
Actions Needed to Improve Accounting of Intradepartmental TransactionsGAO-21-84: Published: Jan 14, 2021. Publicly Released: Jan 14, 2021.
Jan 12, 2021
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DOD Critical Technologies:
Plans for Communicating, Assessing, and Overseeing Protection Efforts Should Be CompletedGAO-21-158: Published: Jan 12, 2021. Publicly Released: Jan 12, 2021.
Dec 10, 2020
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Climate Resilience:
DOD Coordinates with Communities, but Needs to Assess the Performance of Related Grant ProgramsGAO-21-46: Published: Dec 10, 2020. Publicly Released: Dec 10, 2020. -
Electromagnetic Spectrum Operations:
DOD Needs to Address Governance and Oversight Issues to Help Ensure SuperiorityGAO-21-64: Published: Dec 10, 2020. Publicly Released: Dec 10, 2020.
Dec 2, 2020
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Navy and Marine Corps:
Services Continue Efforts to Rebuild Readiness, but Recovery Will Take Years and Sustained Management AttentionGAO-21-225T: Published: Dec 2, 2020. Publicly Released: Dec 2, 2020.
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