GSA Can Improve Traffic Management Practices

LCD-77-240: Published: Jul 28, 1978. Publicly Released: Jul 28, 1978.

Additional Materials:


Office of Public Affairs
(202) 512-4800

The General Services Administration's (GSA) transportation and traffic management responsibilities include: (1) prescribing policies and methods of procurement and supply of personal property and nonpersonal service, including transportation and traffic management; (2) representing executive agencies in negotiations with carriers and other public utilities; and (3) providing traffic management services to any federal agency upon request.

Civil agencies generally do not come to GSA for assistance in traffic management matters even in situations where federal regulations require them to do so. As a result, GSA often does not know how well agencies are performing or whether the lowest possible transportation costs are being obtained. A review of operations in four agencies indicated that the correction of deficiencies identified would save $2.3 million annually in administrative and transportation costs. GSA has not been making the type of analyses needed to obtain the lowest transportation costs on procurement contracts. GSA now uses Free on Board (FOB) destination delivery terms almost exclusively, but millions of dollars could be saved if it were to consider FOB origin delivery terms and take advantage of special reduced transportation rates available to the government. The use of FOB origin delivery terms would also eliminate transportation costs as a factor in bid offerings.

Recommendation for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Administrator of General Services should: (1) increase GSA efforts to improve civil agency traffic management operations; (2) seek ways to get civil agencies to come to GSA for assistance; and (3) study organizational alternatives for furnishing this assistance and then provide the required resources. The Administrator should also require that bidders on procurement contracts submit bids on both FOB destination and FOB origin bases and make the cost analyses necessary to identify the lowest overall transportation costs.

    Agency Affected:


Explore the full database of GAO's Open Recommendations »

Mar 14, 2018

Mar 13, 2018

Mar 8, 2018

Mar 7, 2018

Feb 28, 2018

Feb 27, 2018

Feb 23, 2018

Feb 16, 2018

Jan 30, 2018

Looking for more? Browse all our products here