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Child Support: Need To Improve Efforts To Identify Fathers and Obtain Support Orders

HRD-87-37 Published: Apr 30, 1987. Publicly Released: Apr 30, 1987.
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Highlights

GAO reviewed the Department of Health and Human Services' (HHS) Child Support Enforcement Program to determine: (1) whether states' efforts to determine paternity and obtain support orders for children who receive Aid to Families with Dependent Children (AFDC) are adequate; (2) whether the data compiled are sufficient for program oversight; and (3) the potential impact of recent legislative amendments to the program.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Health and Human Services The Secretary of Health and Human Services should require the Director, Office of Child Support Enforcement (OCSE), to improve state efforts to determine paternity and establish support orders by taking appropriate steps to ensure that AFDC agencies refer cases and child support agencies open cases and pursue paternity and support orders as required by federal law and regulation.
Closed – Implemented
In February 1988, OCSE issued and distributed practices for improving IV-A/IV-B interfacing. In addition, a set of minimum data collection elements for use at AFDC intake were issued in August 1988. Also, in August 1989, OCSE published final regulations setting forth operations standards for case processing, but they have not been finalized. Other regulations are forthcoming.
Department of Health and Human Services The Secretary of Health and Human Services should require the Director, OCSE, to improve state efforts to determine paternity and establish support orders by developing case closure criteria and providing guidance and assisting states in developing case-tracking and monitoring systems for local child support agencies to ensure that cases do not go unattended for long periods, and that efforts to determine paternity and obtain support orders and provide other assistance are adequate.
Closed – Implemented
In August 1989, OCSE published regulations requiring states to establish case closure requirements, within certain parameters, and other operations standards, pursuant to the Family Support Act of 1988, including implementing the act's requirement for a case-tracking and monitoring system.
Department of Health and Human Services The Secretary of Health and Human Services should require the Director, OCSE, to improve state efforts to determine paternity and establish support orders by developing and implementing performance standards for determining paternity and obtaining support orders and auditing local agencies to determine whether these standards are followed. Such audits should include an assessment of the sufficiency of staff, as specified by federal regulations.
Closed – Implemented
OCSE issued regulations on operations standards to be issued in FY 1989, pursuant to the Family Support Act of 1988, setting forth paternity performance indicators, and plans to develop regulations governing state audits in the future. OCSE believes that the regulations will encourage adequate staffing levels.
Department of Health and Human Services The Secretary of Health and Human Services should require the Director, OCSE, to improve state efforts to determine paternity and establish support orders by assessing the OCSE program audit and oversight operations and capabilities and recommending needed improvements to the Secretary.
Closed – Implemented
OCSE has issued procedural changes for results audits and follow-up reviews. Proposed audit regulations and paternity indicators are to be issued in FY 1990, pursuant to the Family Support Act of 1988. Additional audit staff have been hired. Also, OCSE has issued regulations governing state audits.
Department of Health and Human Services The Secretary of Health and Human Services should require the Director, OCSE, to improve state efforts to determine paternity and establish support orders by continuing efforts to obtain accurate data from the states on paternity determinations and support orders and expanding the reporting requirements to obtain data on the states' performance of these tasks to enable OCSE to decide whether congressional intent for the program is being met, and to aid in fulfilling HHS oversight responsibilities.
Closed – Implemented
The Family Support Act of 1988 requires OCSE to obtain from states certain new information on paternity. This requirement is implemented through final regulations HHS promulgated in August 1989.
Department of Health and Human Services The Secretary of Health and Human Services should request that HHS IG review the operations of the Child Support Enforcement Program to provide needed assurance that Congress and agency top management are regularly informed of OCSE management problems.
Closed – Implemented
OCSE continues to assess its audit system and institute changes. OCSE has brought additional auditors on board to alleviate resource shortages and enhance internal audit capabilities. HHS IG involvement is not contemplated.

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Topics

Child support paymentsCost controlDependentsFederal social security programsProgram evaluationPublic assistance programsSingle parentsState-administered programsPerformance measuresFederal regulations