Veterans' Claims: Post-Traumatic Stress Disorder

In response to a congressional request, GAO reviewed 32 post-traumatic stress disorder cases to investigate allegations that the Veterans Administration's (VA) Buffalo Regional Office: (1) disapproved a high percentage of claims based on the disorder; (2) failed to timely process the claims; (3) awarded initial rating levels that were too low; and (4) failed to provide due process to post-traumatic stress disorder claimants.