Reassessment of Veterans Administration's Controls Over Drugs: Million-Dollar Problem Still Exists

The Veterans Administration (VA) does not have an effective program for accounting for or controlling the use of drugs dispensed by many of its pharmacy units. The basic pharmacy systems used by VA to dispense drugs include: the ward stock system, under which most drugs are stored in the wards; and the unit dose system, under which drugs are delivered by the pharmacy to the wards at least once every 24 hours. In a previous review, GAO found that conversion to the unit dose system would decrease VA drug losses and improve patient care. GAO recommended that interim controls be placed in effect to strengthen drug security and conversion of ward stock centers to unit dose. No effective program exists for adequately controlling the use of drugs at the ward stock centers reviewed. VA efforts to implement the recommended interim control measures were largely ineffective. Controls over VA prescription filling procedures are weak. Pharmacy units have filled a large number of prescriptions despite the lack of required documentation, and unused VA prescription pads were readily accessible to unauthorized persons. Under such conditions, the possibility of VA pharmacies filling fraudulent prescriptions is great and detection is almost impossible when required control procedures are not strictly enforced. VA has made some progress in converting its pharmacy units to unit dose. However, 84 percent of all drugs dispensed in VA centers continue to be dispensed by the ward stock system. Since the end of fiscal year 1978, no funding has been provided for additional conversions. The lack of significant progress in converting to unit dose is attributed to inadequate resources and higher priorities.