The Results Act: Observations on the Social Security Administration's June 1997 Draft Strategic Plan
HEHS-97-179R
Published: Jul 22, 1997. Publicly Released: Aug 05, 1997.
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Highlights
Pursuant to a congressional request, GAO reviewed the draft strategic plan submitted by the Social Security Administration (SSA), as required by the Government Performance and Results Act.
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Agency missionsexecutive relationsCustomer serviceFederal social security programsInformation systemsInformation technologyInteragency relationsProgram evaluationStrategic planningSupplemental security income