U.S. Postal Service: Progress Made in Implementing Automated Letter Sequencing, but Some Issues Remain

Pursuant to a congressional request, GAO provided information on the status of the Postal Service's (USPS) efforts to implement Delivery Point Sequencing (DPS), focusing on: (1) USPS goals for DPS implementation, its projected letter carrier workhour savings, and the extent to which the Service has achieved these; and (2) issues that may affect USPS's ability to achieve its 1998 DPS goals, including any actions that USPS has taken to address these issues.