Tax Administration: FedState Efforts Offer Opportunities but Program Needs Improvement
GGD-97-16
Published: Oct 31, 1996. Publicly Released: Oct 31, 1996.
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Highlights
GAO reviewed the status of the Internal Revenue Service's (IRS) FedState Cooperative Program, focusing on: (1) potential program benefits to taxpayers, IRS, and the states; (2) conditions that may impede program success; and (3) states' concerns on the impact of IRS reorganization on the program.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Internal Revenue Service | To enhance opportunities for increased benefits from the FedState program, the Commissioner of Internal Revenue should develop and monitor, in conjunction with the states, implementation of a strategic framework that links FedState project objectives to IRS and state mission objectives. |
Closed – Implemented
The FedState Relations Office, through the leadership of the FedState Steering Committee, established plans and procedures that link FedState project objectives to IRS and state mission objectives. In addition,the FedState Program Letter for Fiscal Year 1997 provides guidance about the FedState Program, its objectives and current priorities.
|
| Internal Revenue Service | To enhance opportunities for increased benefits from the FedState program, the Commissioner of Internal Revenue should establish performance goals and ways to monitor and assess program results. |
Closed – Implemented
As stated in the agency comments section of the report, establishment of performance goals and reporting procedures to monitor and assess program results have been provided to IRS field offices for implementation. Quarterly reports, as well as measures for new initiatives and specific results for ongoing projects, are also required. Continuation of these monitoring initiatives will provide information to monitor and assess program results.
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Topics
Computer matchingElectronic formsFederal agency reorganizationstate relationsInteragency relationsStrategic information systems planningTax administrationTax administration systemsTax refundsTax returns