Public-Private Mix: Effectiveness and Performance of GSA's In-House and Contracted Services
GGD-95-204
Published: Sep 29, 1995. Publicly Released: Sep 29, 1995.
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Highlights
Pursuant to a congressional request, GAO reviewed: (1) the cost-effectiveness and performance of the General Services Administration's (GSA) real property management services to determine whether GSA contracting decisions were sound; and (2) private sector real property management approaches to determine whether GSA management services could be improved.
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Competitive procurementContract performanceCost controlCost effectiveness analysisFacility managementFederal procurement policyMaintenance services contractsPerformance measuresPrivatizationProcurement evaluationReal propertyReorganization