Skip to main content

Postal Service: Automation Is Restraining But Not Reducing Costs

GGD-92-58 Published: May 12, 1992. Publicly Released: May 12, 1992.
Jump To:

Highlights

Pursuant to a congressional request, GAO reviewed U.S. Postal Service's (USPS) automation program, focusing on: (1) automation's effect on postal costs; and (2) the prospect for future cost reductions.

Full Report

Full Report (44 pages)

Office of Public Affairs

Topics

Government Operations
Budget deficitCost controlFuture budget projectionsStaff utilizationLabor costsMail transportation operationsMechanizationOverhead costsPostal servicePostal service employees