Tax Administration:
Information on Revenue Agent Attrition
GGD-91-81: Published: Jun 10, 1991. Publicly Released: Jun 10, 1991.
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Pursuant to a congressional request, GAO reviewed revenue agent attrition at the Internal Revenue Service (IRS), focusing on: (1) how long the agents stayed with IRS before they left and why; and (2) the impact on the amount of revenue that could be expected from an increase in examination staff.
GAO found that: (1) the overall annual rate of revenue agent attrition between March 1987 and April 1990 was approximately 6.5 percent; (2) the attrition rate for initiative hires was higher than that for noninitiative hires and decreased as the length of service increased; (3) attrition was more pronounced in certain IRS regions and districts; (4) the grade at which an agent was hired appeared to have no relationship to the attrition rate; (5) former IRS employees identified such reasons for leaving as accepting higher paying jobs, work was not as described when hired, job was not in line with education and experience, and too much job pressure; and (6) IRS adjusted its revenue estimating model to include attrition and thereby decreased its revenue estimated by $137.2 million.
Jan 14, 2021
Tax Administration:
Better Coordination Could Improve IRS's Use of Third-Party Information Reporting to Help Reduce the Tax GapGAO-21-102: Published: Dec 15, 2020. Publicly Released: Jan 14, 2021.
Nov 18, 2020
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IRS Reorganization:
Planning Addressed Key Reform Practices, but Goals and Measures for the Plan Have Not Been FinalizedGAO-21-18: Published: Oct 19, 2020. Publicly Released: Nov 18, 2020.
Nov 9, 2020
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Opportunity Zones:
Improved Oversight Needed to Evaluate Tax Expenditure PerformanceGAO-21-30: Published: Oct 8, 2020. Publicly Released: Nov 9, 2020.
Oct 19, 2020
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Tax Administration:
Opportunities Exist to Improve Oversight of Hospitals' Tax-Exempt StatusGAO-20-679: Published: Sep 17, 2020. Publicly Released: Oct 19, 2020.
Sep 23, 2020
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Taxpayer Service:
IRS Could Improve the Taxpayer Experience by Using Better Service Performance MeasuresGAO-20-656: Published: Sep 23, 2020. Publicly Released: Sep 23, 2020.
Aug 31, 2020
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Abusive Tax Schemes:
Offshore Insurance Products and Associated Compliance RisksGAO-20-589: Published: Jul 30, 2020. Publicly Released: Aug 31, 2020.
Jun 29, 2020
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Taxpayer Compliance:
More Income Reporting Needed for Taxpayers Working through Online PlatformsGAO-20-366: Published: May 28, 2020. Publicly Released: Jun 29, 2020.
Jun 16, 2020
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Tax Exempt Organizations:
IRS Increasingly Uses Data in Examination Selection, but Could Further Improve Selection ProcessesGAO-20-454: Published: Jun 16, 2020. Publicly Released: Jun 16, 2020.
May 1, 2020
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Management Report:
Improvements Are Needed to Enhance the Internal Revenue Service's Internal Control over Financial ReportingGAO-20-480R: Published: May 1, 2020. Publicly Released: May 1, 2020.
Apr 30, 2020
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Priority Open Recommendations:
Internal Revenue ServiceGAO-20-548PR: Published: Apr 23, 2020. Publicly Released: Apr 30, 2020.
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