Letter Carriers' Workload and Overtime Concerns at Irvington Station, Fremont, California
GGD-85-39
Published: Apr 15, 1985. Publicly Released: Apr 15, 1985.
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Highlights
Pursuant to a congressional request, GAO reviewed letter carrier operations and the use of overtime to complete mail deliveries at a post office in California. GAO noted that the request was prompted by complaints from letter carriers at that post office.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| United States Postal Service | To aid in correcting the situation at Irvington Station and to help ensure that similar problems do not recur, the Postmaster General should direct the Regional Postmaster General, Western Region, to comply with Postal Service criteria for route evaluation at Irvington Station and establish work assignments that are as close to 8 hours as possible for each regular letter carrier. |
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
|
| United States Postal Service | To aid in correcting the situation at Irvington Station and to help ensure that similar problems at the station do not recur, the Postmaster General should direct the Regional Postmaster General, Western Region, to monitor routes in accordance with postal criteria so that carriers maintain 8-hour work assignments to the extent practicable. |
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
|
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Topics
Staff utilizationLabor costsMail transportation operationsOvertime compensationPersonnel managementPostal facilitiesPostal service employeesPostal serviceFringe benefitsCivil service