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A 2-Year Appraisal of Merit Pay in Three Agencies

GGD-84-1 Published: Mar 26, 1984. Publicly Released: Apr 02, 1984.
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Highlights

In response to a congressional request, GAO assessed the merit pay systems at the Departments of Agriculture, Housing and Urban Development, and the Navy during 1981 and 1982.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Office of Personnel Management The Director, OPM, should assess the impact of pool composition and agency formulas on merit pay increases and develop criteria that will minimize their possible adverse effects.
Closed – Not Implemented
In November 1984, legislation was enacted which eliminated merit pay pools and, thus, negated the need for OPM to implement this recommendation.
Office of Personnel Management In order to improve the evaluation and administration of the merit pay system and the cash award program, the Director, OPM, should, to the extent that it is legally permissible, provide adequate resources to maintain planned merit pay evaluation efforts.
Closed – Implemented
OPM Office of Performance and Management was established to develop and administer merit pay policies, provide assistance to agencies in operating their systems, and analyze and evaluate merit pay implementation to identify problem areas and propose corrective actions.
Office of Personnel Management The Director, OPM, should reemphasize the need for agencies to establish separate merit pay pools for its career and noncareer (Schedule C) employees, so that Schedule C employees do not receive larger merit increases at the expense of career employees.
Closed – Not Implemented
In November 1984, legislation was enacted which eliminated merit pay pools and, thus, negated the need for OPM to implement this recommendation.
Office of Personnel Management The Director, OPM, should enforce the regulations which prohibit forced distribution of ratings.
Closed – Implemented
Legislation was enacted in November 1984, which includes a specific provision to implement this recommendation.
Office of Personnel Management The Director, OPM, should require that, to the extent that it is legally permissible, employees be given the opportunity to consult with their supervisors in setting their performance standards.
Closed – Implemented
Legislation was enacted in November 1984 which necessitates that agencies' performance appraisal systems for merit pay employees require joint participation between supervisors and employees in establishng performance standards. OPM has issued regulations to implement this provision and provide more specific guidance to agencies.
Office of Personnel Management The Director, OPM, should require that, to the extent that it is legally permissible, standards be communicated to the employee within a specified time after the beginning of the appraisal period.
Closed – Implemented
Legislation enacted in November 1984 requires agencies to communicate in writing to employees at the beginning of each appraisal period the performance standards and critical elements against which performance will be evaluated. According to OPM regulations, agencies shall provide written performance plans to employees at the beginning of each appraisal period.
Office of Personnel Management In order to improve the evaluation and administration of the merit pay system and the cash award program, the Director, OPM, should, to the extent legally permissible, clarify the intended role of the cash award program for merit pay employees and provide guidance and oversight that will ensure that it is used as an integral part of merit pay.
Closed – Implemented
Legislation enacted in November 1984 describes the cash award program as it is to be applied to employees covered by the new performance management and recognition system. OPM has issued regulations to implement and provide guidance to agencies.
Office of Personnel Management In order to improve the evaluation and administration of the merit pay system and the cash award program, the Director, OPM, should, to the extent that it is legally permissible, publish annual reports which analyze the cost and effectiveness of the merit pay system and the cash award program.
Closed – Not Implemented
The November, 1984, legislation requires that OPM submit an annual report to the President and Congress evaluating the effectiveness of the new performance management and recognition system established by the legislation.
Office of Personnel Management The Director, OPM, should improve performance standards and the standard-setting process, to the extent that it is legally permissible, by requiring pool managers or their delegates to review standards at the beginning of each appraisal period. This review should ensure that, to the maximum extent feasible, standards contain the desired characteristics of objectivity and measurability and that they are of comparable difficulty for similar jobs.
Closed – Implemented
OPM has issued regulations to implement the legislative provisions. The legislation requires that agencies establish performance standards review boards, which will assess the appropriateness of performance standards developed and used by agencies and provide technical assistance with respect to demonstration projects that may relate to agencies' performance standards.

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Topics

Federal employeesFederal personnel lawGS grade classificationJob satisfaction surveysMerit compensationPayPerformance appraisalPerformance measuresPersonnel managementReporting requirements