Labor-Management Unrest at the Salt Lake City Post Office

In response to a congressional request, GAO reviewed: (1) labor-management relations problems at the Salt Lake City Post Office that may have been created with the implementation of a regional instruction aimed at designating mail processing work for clerk and mail handler craft employees who are members of separate unions; and (2) the timeliness of the grievance-arbitration process to resolve labor-management problems at the post office.