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Postal Service Needs Stricter Control Over Employee Absences

GGD-82-58 Published: May 21, 1982. Publicly Released: May 21, 1982.
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Highlights

GAO undertook this review to determine how the Postal Service could increase the availability of its work force during scheduled work hours and to identify the consequences of employee absences.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
United States Postal Service The Postmaster General should require that standards for identifying attendance problems be established and that identification and monitoring responsibilities be placed with a control office at large postal facilities. The control office should notify supervisors of employees with potential attendance problems and ensure that disciplinary actions are timely and progressively severe.
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
United States Postal Service The Postmaster General should direct that performance goals for controlling unscheduled absenteeism be established and that management reports on leave usage be supplemented with information showing the extent of unscheduled absenteeism.
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Full Report

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Topics

Fringe benefit costsStaff utilizationInternal controlsLeavePostal service employeesSick leavePostal serviceAnnual leaveDisciplinary actionsLeave without pay