Employee Concerns About Working Conditions at the San Antonio, TX, Post Office

GAO was requested to review the working conditions of U.S. Postal Service employees in the San Antonio, Texas. The review concentrated on the potential problem areas involving: (1) high rates of overtime; (2) unresponsive actions on employees' grievances; (3) disrespectful treatment of employees; and (4) unnecessary freezes on employee promotions while authorized positions remained vacant.