Open Innovation:

Executive Branch Developed Resources to Support Implementation, but Guidance Could Better Reflect Leading Practices

GAO-17-507: Published: Jun 8, 2017. Publicly Released: Jun 8, 2017.

Additional Materials:

Contact:

J. Christopher Mihm
(202) 512-6806
mihmj@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Federal agencies are using open innovation strategies—leveraging the knowledge and skills of people outside the federal government—to achieve certain goals. To support these strategies, agencies have developed guidance, provided staff to help implement initiatives, and established websites to improve access to information.

However, we found that guidance developed by the General Services Administration, Office of Management and Budget, and Office of Science and Technology Policy does not fully reflect leading practices for effectively implementing open innovation projects. We recommended that these agencies revise their guidance to do so.

Extent Key Guidance for Open Innovation Strategies Reflects Practices for Effective Implementation

A table showing how well federal guidance reflects effective implementation strategies.

A table showing how well federal guidance reflects effective implementation strategies.

Additional Materials:

Contact:

J. Christopher Mihm
(202) 512-6806
mihmj@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

What GAO Found

Open innovation involves using various tools and approaches to harness the ideas, expertise, and resources of those outside an organization to address an issue or achieve specific goals. Agencies have frequently used several open innovation strategies—crowdsourcing and citizen science, ideation, open data collaboration, open dialogues, and prize competitions and challenges—to engage the public. Staff from the General Services Administration (GSA), Office of Management and Budget (OMB), and Office of Science and Technology Policy (OSTP) developed resources to support agency use of these strategies:

policies and guidance to encourage use, clarify legal authorities, and suggest actions for designing and implementing an open innovation initiative;

staff to advise and assist agency staff implementing initiatives and open innovation-related communities of practice; and

websites to improve access to relevant information and potential participants.

Six selected agencies—the Departments of Energy, Health and Human Services, Housing and Urban Development, and Transportation; the Environmental Protection Agency; and the National Aeronautics and Space Administration—also developed resources for those strategies they frequently use. These resources complement those at the government-wide level, providing agency staff with tailored guidance and support to help ensure they carry out initiatives consistent with agency procedures.

For the open innovation strategies identified above, GAO determined that key government-wide guidance developed by GSA, OMB, and OSTP reflect to differing extents practices GAO previously identified for effectively implementing specific initiatives (see table). Several factors led to these variances, including differing scopes and methodologies used in their development, and when they were issued. Better incorporating these practices could help ensure agency staff are aware of, and are able to take, steps to effectively design, implement, and assess their initiatives.

Extent Key Guidance Reflects Practices for Effective Implementation by Strategy

Extent Key Guidance Reflects Practices for Effective Implementation by Strategy

Why GAO Did This Study

To address the complex and crosscutting challenges facing the federal government, agencies need to effectively engage and collaborate with those in the private, nonprofit, and academic sectors; other levels of government; and citizens. Agencies are increasingly using open innovation strategies for these purposes.

The GPRA Modernization Act of 2010 requires agencies to identify strategies and resources they will use to achieve goals. The act also requires GAO to periodically review how implementation of the act's requirements is affecting agency performance. This report identifies the open innovation resources developed by GSA, OMB, OSTP, and six selected agencies, and examines the extent to which key guidance reflects practices for effective implementation.

To address these objectives, GAO identified various resources by reviewing relevant policies, guidance, and websites, and interviewing staff from each agency. GAO selected the six agencies based on several factors, including the number and type of open innovation initiatives outlined in their agency Open Government Plans. GAO also compared guidance to practices and key actions for effective implementation.

What GAO Recommends

GAO recommends GSA, OMB, and OSTP enhance key guidance for each open innovation strategy to fully reflect practices for effective implementation. GSA and OMB generally agreed with these recommendations. OSTP neither agreed nor disagreed with the recommendations.

For more information, contact J. Christopher Mihm at (202) 512-6806 or mihmj@gao.gov.

Recommendations for Executive Action

  1. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clearly articulate the purposes their open data events are designed to achieve.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to clearly define the purpose of engaging the public.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  2. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clearly articulate the purposes their open data events are designed to achieve.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to clearly define the purpose of engaging the public.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  3. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clearly articulate the purposes their open data events are designed to achieve.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to clearly define the purpose of engaging the public.

    Agency Affected: General Services Administration

  4. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to confirm their capability to hold open data events. The updated guidance specifies that those planning an open data event should confirm leadership support for the initiative, the existence of legal authority to hold an event, the availability of facilities and other resources, and whether the agency needs to partner with outside organizations to ensure sufficient capacity to organize and carry out the event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to consider the agency's capability to implement a strategy, including leadership support, legal authority, the availability of resources, and capacity.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  5. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to confirm their capability to hold open data events. The updated guidance specifies that those planning an open data event should confirm leadership support for the initiative, the existence of legal authority to hold an event, the availability of facilities and other resources, and whether the agency needs to partner with outside organizations to ensure sufficient capacity to organize and carry out the event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to consider the agency's capability to implement a strategy, including leadership support, legal authority, the availability of resources, and capacity.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  6. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to confirm their capability to hold open data events. The updated guidance specifies that those planning an open data event should confirm leadership support for the initiative, the existence of legal authority to hold an event, the availability of facilities and other resources, and whether the agency needs to partner with outside organizations to ensure sufficient capacity to organize and carry out the event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to consider the agency's capability to implement a strategy, including leadership support, legal authority, the availability of resources, and capacity.

    Agency Affected: General Services Administration

  7. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to identify specific and measurable goals for open data engagement initiatives and events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to define specific and measurable goals for the initiative.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  8. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to identify specific and measurable goals for open data engagement initiatives and events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to define specific and measurable goals for the initiative.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  9. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to identify specific and measurable goals for open data engagement initiatives and events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to define specific and measurable goals for the initiative.

    Agency Affected: General Services Administration

  10. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to identify measures to assess progress for their open data initiatives, such as the number of participants or number of solutions developed at an event. It also specifies that such measures can be tracked over time to allow for comparisons to previous events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to identify performance measures to assess progress.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  11. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to identify measures to assess progress for their open data initiatives, such as the number of participants or number of solutions developed at an event. It also specifies that such measures can be tracked over time to allow for comparisons to previous events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to identify performance measures to assess progress.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  12. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to identify measures to assess progress for their open data initiatives, such as the number of participants or number of solutions developed at an event. It also specifies that such measures can be tracked over time to allow for comparisons to previous events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to identify performance measures to assess progress.

    Agency Affected: General Services Administration

  13. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to align goals for an open data engagement initiative or event with their missions and goals.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to align goals of the initiative with the agency's broader mission and goals.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  14. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to align goals for an open data engagement initiative or event with their missions and goals.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to align goals of the initiative with the agency's broader mission and goals.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  15. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to align goals for an open data engagement initiative or event with their missions and goals.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to align goals of the initiative with the agency's broader mission and goals.

    Agency Affected: General Services Administration

  16. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clearly document roles and responsibilities for those involved in an open data initiative or event, including specific action items individuals are responsible for completing.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to document the roles and responsibilities for all involved in the initiative.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  17. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clearly document roles and responsibilities for those involved in an open data initiative or event, including specific action items individuals are responsible for completing.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to document the roles and responsibilities for all involved in the initiative.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  18. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clearly document roles and responsibilities for those involved in an open data initiative or event, including specific action items individuals are responsible for completing.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to document the roles and responsibilities for all involved in the initiative.

    Agency Affected: General Services Administration

  19. Status: Open

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website. While the revised guidance encourages agencies to document roles and responsibilities for those involved with an open data initiative or event, including daily action items, it does not specifically encourage agencies to document responsibilities for participant outreach and data collection. We will continue to monitor the status of efforts to fully address this recommendation.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to develop a plan that identifies specific implementation tasks and time frames, including those for participant outreach and data collection.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  20. Status: Open

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website. While the revised guidance encourages agencies to document roles and responsibilities for those involved with an open data initiative or event, including daily action items, it does not specifically encourage agencies to document responsibilities for participant outreach and data collection. We will continue to monitor the status of efforts to fully address this recommendation.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to develop a plan that identifies specific implementation tasks and time frames, including those for participant outreach and data collection.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  21. Status: Open

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website. While the revised guidance encourages agencies to document roles and responsibilities for those involved an open data initiative or event, including daily action items, it does not specifically encourage agencies to document responsibilities for participant outreach and data collection. We will continue to monitor the status of efforts to fully address this recommendation.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to develop a plan that identifies specific implementation tasks and time frames, including those for participant outreach and data collection.

    Agency Affected: General Services Administration

  22. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to reach out to potential participants using multiple outlets or venues, including websites, social media, email lists, or interagency meetings.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to use multiple outlets and venues to announce the initiative.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  23. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to reach out to potential participants using multiple outlets or venues, including websites, social media, email lists, or interagency meetings.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to use multiple outlets and venues to announce the initiative.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  24. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to reach out to potential participants using multiple outlets or venues, including websites, social media, email lists, or interagency meetings.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to use multiple outlets and venues to announce the initiative.

    Agency Affected: General Services Administration

  25. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clarify and focus on the interests of potential participants in their outreach prior to an open data event. It also emphasizes that addressing the interests of potential participants can motivate them to participate.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to craft announcements to respond to the interests and motivations of potential participants.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  26. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clarify and focus on the interests of potential participants in their outreach prior to an open data event. It also emphasizes that addressing the interests of potential participants can motivate them to participate.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to craft announcements to respond to the interests and motivations of potential participants.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  27. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to clarify and focus on the interests of potential participants in their outreach prior to an open data event. It also emphasizes that addressing the interests of potential participants can motivate them to participate.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to craft announcements to respond to the interests and motivations of potential participants.

    Agency Affected: General Services Administration

  28. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to hold regular check-in meetings with those involved in the implementation of an open data event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to hold regular check-ins for those involved in the implementation of the initiative.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  29. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to hold regular check-in meetings with those involved in the implementation of an open data event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to hold regular check-ins for those involved in the implementation of the initiative.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  30. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to hold regular check-in meetings with those involved in the implementation of an open data event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to hold regular check-ins for those involved in the implementation of the initiative.

    Agency Affected: General Services Administration

  31. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to collect and assess data to determine whether an open data initiative met its goals. It specifies that this can involve surveys to assess the satisfaction of participants, along with the use of other methods, such as the collection of data on the industry sectors represented by participants or the analysis of social media coverage.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to collect and analyze data to assess goal achievement and results of the initiative.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  32. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to collect and assess data to determine whether an open data initiative met its goals. It specifies that this can involve surveys to assess the satisfaction of participants, along with the use of other methods, such as the collection of data on the industry sectors represented by participants or the analysis of social media coverage.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to collect and analyze data to assess goal achievement and results of the initiative.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  33. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to collect and assess data to determine whether an open data initiative met its goals. It specifies that this can involve surveys to assess the satisfaction of participants, along with the use of other methods, such as the collection of data on the industry sectors represented by participants or the analysis of social media coverage.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to collect and analyze data to assess goal achievement and results of the initiative.

    Agency Affected: General Services Administration

  34. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to conduct post-event sessions to get feedback from those involved in implementation. It specifies these sessions can be used to identify what was successful and what could be changed for subsequent events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to conduct an after-action review to identify lessons learned and potential improvements.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  35. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to conduct post-event sessions to get feedback from those involved in implementation. It specifies these sessions can be used to identify what was successful and what could be changed for subsequent events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to conduct an after-action review to identify lessons learned and potential improvements.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  36. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to conduct post-event sessions to get feedback from those involved in implementation. It specifies these sessions can be used to identify what was successful and what could be changed for subsequent events.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to conduct an after-action review to identify lessons learned and potential improvements.

    Agency Affected: General Services Administration

  37. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to report publicly on results achieved through their open data events, and lessons learned through their implementation.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to report on results and lessons learned publicly.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  38. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to report publicly on results achieved through their open data events, and lessons learned through their implementation.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to report on results and lessons learned publicly.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  39. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to report publicly on results achieved through their open data events, and lessons learned through their implementation.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to report on results and lessons learned publicly.

    Agency Affected: General Services Administration

  40. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to recognize and reward the efforts and achievements of partners and participants at the conclusion of an open data event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to acknowledge and, where appropriate, reward the efforts and achievements of partners and participants.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  41. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to recognize and reward the efforts and achievements of partners and participants at the conclusion of an open data event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to acknowledge and, where appropriate, reward the efforts and achievements of partners and participants.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  42. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to recognize and reward the efforts and achievements of partners and participants at the conclusion of an open data event.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to acknowledge and, where appropriate, reward the efforts and achievements of partners and participants.

    Agency Affected: General Services Administration

  43. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to maintain communication with those that participated in an open data event. It also specifies that after an event, agencies can create dedicated websites to share new content and facilitate ongoing communication within the community, or use pilot projects to help keep participants engaged.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to seek to maintain communication with, and promote communication among, members of the community.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  44. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to maintain communication with those that participated in an open data event. It also specifies that after an event, agencies can create dedicated websites to share new content and facilitate ongoing communication within the community, or use pilot projects to help keep participants engaged.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to seek to maintain communication with, and promote communication among, members of the community.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  45. Status: Closed - Implemented

    Comments: In April 2018, staff from the General Services Administration told us that they worked with staff from the Office of Management and Budget to enhance key guidance for open data collaboration initiatives. In May 2018, they revised guidance on the Project Open Data website to encourage agencies to maintain communication with those that participated in an open data event. It also specifies that after an event, agencies can create dedicated websites to share new content and facilitate ongoing communication within the community, or use pilot projects to help keep participants engaged.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget, the Director of the Office of Science and Technology Policy, and the Administrator of the General Services Administration should enhance key guidance for open data collaboration initiatives to seek to maintain communication with, and promote communication among, members of the community.

    Agency Affected: General Services Administration

  46. Status: Closed - Implemented

    Comments: In January 2018, General Services Administration staff told us that they were working with stakeholders to revise key guidance for open dialogue and ideation initiatives. In May 2018, they revised the Public Participation Playbook to encourage agencies to develop a plan that outlines responsibilities for various implementation tasks, such as reaching out to potential participants and keeping track of key data sources, along with timeframes for these activities.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Administrator of the General Services Administration should enhance key guidance for ideation and open dialogue initiatives to develop a plan that identifies specific implementation tasks and time frames, including those for participant outreach and data collection.

    Agency Affected: General Services Administration

  47. Status: Open

    Comments: In January 2018, General Services Administration staff told us that they were working with stakeholders to revise key guidance for open dialogue and ideation initiatives. In May 2018, they revised the Public Participation Playbook. However, the revised Playbook does not specifically encourage agencies to hold regular check-ins for those involved in the implementation of an initiative. We will continue to monitor the status of efforts to address this recommendation.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Administrator of the General Services Administration should enhance key guidance for ideation and open dialogue initiatives to hold regular check-ins for those involved in the implementation of the initiative.

    Agency Affected: General Services Administration

  48. Status: Closed - Implemented

    Comments: In January 2018, General Services Administration staff told us that they were working with stakeholders to revise key guidance for open dialogue and ideation initiatives. In May 2018, they revised the Public Participation Playbook to encourage agencies to regularly and transparently report on the results of participation initiatives, which can include ideation and open dialogues, and to use this reporting to share lessons learned.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Administrator of the General Services Administration should enhance key guidance for ideation and open dialogue initiatives to report on results and lessons learned publicly.

    Agency Affected: General Services Administration

  49. Status: Open

    Comments: In January 2018, General Services Administration staff told us that they were working with stakeholders to revise key guidance for open dialogue and ideation initiatives. In May 2018, they revised the Public Participation Playbook. However, the revised Playbook does not specifically encourage agencies to acknowledge the efforts and achievements of partners that have contributed to the implementation of an initiative. We will continue to monitor the status of efforts to address this recommendation.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Administrator of the General Services Administration should enhance key guidance for ideation and open dialogue initiatives to acknowledge the efforts and achievements of partners that have contributed to the implementation of an initiative.

    Agency Affected: General Services Administration

  50. Status: Closed - Implemented

    Comments: In January 2018, General Services Administration staff told us that they worked with staff from the Office of Science and Technology Policy to enhance key guidance for crowdsourcing and citizen science initiatives. In December 2017, they revised the Crowdsourcing and Citizen Science Toolkit to encourage agencies to recognize the contributions and achievements of implementation partners. The Toolkit states that agencies should do this both while an initiative is ongoing and after it is complete.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Science and Technology Policy and Administrator of the General Services Administration should enhance key guidance for crowdsourcing and citizen science initiatives to fully reflect the key action to acknowledge the efforts and achievements of partners that have contributed to implementing an initiative.

    Agency Affected: Executive Office of the President: Office of Science and Technology Policy

  51. Status: Closed - Implemented

    Comments: In January 2018, General Services Administration staff told us that they worked with staff from the Office of Science and Technology Policy to enhance key guidance for crowdsourcing and citizen science initiatives. In December 2017, they revised the Crowdsourcing and Citizen Science Toolkit to encourage agencies to recognize the contributions and achievements of implementation partners. The updated Toolkit states that agencies should do this both while an initiative is ongoing and after it is complete.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Science and Technology Policy and Administrator of the General Services Administration should enhance key guidance for crowdsourcing and citizen science initiatives to fully reflect the key action to acknowledge the efforts and achievements of partners that have contributed to implementing an initiative.

    Agency Affected: General Services Administration

  52. Status: Closed - Implemented

    Comments: In January 2018, General Services Administration staff told us that they worked with staff from the Office of Management and Budget to enhance key guidance for the implementation of prize competitions and challenges. In December 2017, they revised the Challenges and Prizes Toolkit to encourage agencies to hold regular check-ins with all who are involved in the implementation of an initiative, which can include partners from other federal agencies, the private sector, or non-governmental organizations. The updated Toolkit specifies that check-ins should be used to ensure that the actions of everyone involved in implementation are aligned, and to acknowledge the efforts and achievements of implementation partners.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget and the Administrator of the General Services Administration should enhance key guidance for prize competitions and challenges to hold regular check-ins with those involved in the implementation of an initiative.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  53. Status: Closed - Implemented

    Comments: In January 2018, General Services Administration staff told us that they worked with staff from the Office of Management and Budget to enhance key guidance for the implementation of prize competitions and challenges. In December 2017, they revised the Challenges and Prizes Toolkit to encourage agencies to hold regular check-ins with all who are involved in the implementation of an initiative, which can include partners from other federal agencies, the private sector, or non-governmental organizations. The updated Toolkit specifies that check-ins should be used to ensure that the actions of everyone involved in implementation are aligned, and to acknowledge the efforts and achievements of implementation partners.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget and the Administrator of the General Services Administration should enhance key guidance for prize competitions and challenges to hold regular check-ins with those involved in the implementation of an initiative.

    Agency Affected: General Services Administration

  54. Status: Closed - Implemented

    Comments: In January 2018, General Services Administration staff told us that they worked with staff from the Office of Management and Budget to enhance key guidance for the implementation of prize competitions and challenges. In December 2017, they revised the Challenges and Prizes Toolkit to encourage agencies to acknowledge the efforts of partner organizations that contributed to the implementation of an initiative. The updated Toolkit specifies that agencies should publicly acknowledge the efforts of partners and the contributions they provided to the results of an initiative. It also explains this is important to build a foundation for a partner's continued support of future initiatives.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget and the Administrator of the General Services Administration should enhance key guidance for prize competitions and challenges to acknowledge the efforts and achievements of partners who contributed to the implementation of an initiative.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  55. Status: Closed - Implemented

    Comments: In January 2018, General Services Administration staff told us that they worked with staff from the Office of Management and Budget to enhance key guidance for the implementation of prize competitions and challenges. In December 2017, they revised the Challenges and Prizes Toolkit to encourage agencies to acknowledge the efforts of partner organizations that contributed to the implementation of an initiative. The updated Toolkit specifies that agencies should publicly acknowledge the efforts of partners and the contributions they provided to the results of an initiative. It also explains this is important to build a foundation for a partner's continued support of future initiatives.

    Recommendation: To help ensure federal agencies effectively design, implement, and assess open innovation initiatives in line with the practices and key actions identified in our past report, the Director of the Office of Management and Budget and the Administrator of the General Services Administration should enhance key guidance for prize competitions and challenges to acknowledge the efforts and achievements of partners who contributed to the implementation of an initiative.

    Agency Affected: General Services Administration

 

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