Managing for Results:
Implementation Approaches Used to Enhance Collaboration in Interagency Groups
GAO-14-220: Published: Feb 14, 2014. Publicly Released: Feb 14, 2014.
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What GAO Found
The interagency groups GAO selected and expert practitioners—including those who received the Presidential Distinguished Rank Award—have used a range of approaches to address some of the key considerations for implementing interagency collaborative mechanisms, related to defining outcomes; measuring performance and ensuring accountability; establishing leadership approaches; and using resources, such as funding, staff, and technology.
Implementation Approaches Used by Select Interagency Groups
Key Considerations for Implementing Interagency Collaborative Mechanisms |
Implementation Approaches from Select Interagency Groups |
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Outcomes
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Accountability
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Leadership
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Resources
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Why GAO Did This Study
Many of the meaningful results that the federal government seeks to achieve require the coordinated efforts of more than one federal agency, level of government, or sector. The GPRA Modernization Act of 2010 (GPRAMA) takes a more crosscutting and integrated approach to improving government performance. GPRAMA requires that GAO periodically review implementation of the law. As a part of a series of reports responding to this requirement, GAO assessed how interagency groups addressed the central collaboration challenges identified in its prior work of 1) defining outcomes; 2) measuring performance and ensuring accountability; 3) establishing leadership approaches; and 4) using resources, such as funding, staff, and technology.
GAO selected four interagency groups that met its key practices for enhancing and sustaining collaboration to learn about the approaches they used and found to be successful. These groups addressed issues of homelessness, reentry of former inmates into society, rental housing policy, and the education of military dependent students. To identify successful approaches, GAO reviewed agency documents, and interviewed agency officials that participated in these groups. Additionally, GAO convened recipients of the Presidential Distinguished Rank Award, who had experience with interagency collaboration. GAO is not making any recommendations in this report. GAO shared a draft of this report with key agencies that participated in the interagency groups GAO reviewed. The agencies either had no comments or provided technical comments, which GAO incorporated as appropriate.
For more information, contact J.Christopher Mihm at (202) 512-6806 or mihmj@gao.gov.
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