Foreign Assistance: USAID Needs to Improve Its Workforce Planning and Operating Expense Accounting
GAO-03-1171T
Published: Sep 23, 2003. Publicly Released: Sep 23, 2003.
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Highlights
USAID oversees humanitarian and economic assistance--an integral part of the U.S. global security strategy--to more than 160 countries. GAO recommended in 1993 that USAID develop a comprehensive workforce plan; however, human capital management continues to be a high-risk area for the agency. GAO was asked to testify on how changes in USAID's workforce over the past 10 years have affected its ability to deliver foreign aid, the agency's progress in implementing a strategic workforce planning system, and whether its reported operating expenses reflect the full costs of delivering foreign aid.
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Internal controlsPersonnel managementStrategic planningFederal agency reorganizationStaff utilizationLabor forceFederal aid to foreign countriesForeign assistanceDiplomatsWorkforce planning