Managing for Results:

Using Strategic Human Capital Management to Drive Transformational Change

GAO-02-940T: Published: Jul 15, 2002. Publicly Released: Jul 15, 2002.

Additional Materials:

Contact:

J. Christopher Mihm
(202) 512-3236
contact@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Strategic human capital management is critical to maximizing government's performance and ensuring its accountability for the benefit of the American people. The early years of the 21st century are proving to be a period of profound transition being driven by several key trends, including global interdependence; diverse, diffuse, and asymmetrical security threats; rapidly evolving science and technology; dramatic shifts in age and composition of the population; important quality of life issues; the changing nature of the economy; and evolving governmental structures and concepts. GAO designated strategic human capital management as a governmentwide high-risk area because of a long-standing lack of a consistent strategic approach to marshaling, managing, and maintaining the human capital needed for government to deliver on its promises. Three broad human capital reform opportunities are instrumental to agency transformation efforts: aligning individual and organizational performance, implementing results-oriented pay reform, and sustaining agency transformation efforts.

Feb 24, 2021

Jan 12, 2021

Sep 16, 2020

Feb 25, 2020

Dec 30, 2019

Oct 10, 2019

Oct 2, 2019

Sep 25, 2019

Sep 11, 2019

Aug 15, 2019

Looking for more? Browse all our products here