Managing for Results:
Using Strategic Human Capital Management to Drive Transformational Change
GAO-02-940T: Published: Jul 15, 2002. Publicly Released: Jul 15, 2002.
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Strategic human capital management is critical to maximizing government's performance and ensuring its accountability for the benefit of the American people. The early years of the 21st century are proving to be a period of profound transition being driven by several key trends, including global interdependence; diverse, diffuse, and asymmetrical security threats; rapidly evolving science and technology; dramatic shifts in age and composition of the population; important quality of life issues; the changing nature of the economy; and evolving governmental structures and concepts. GAO designated strategic human capital management as a governmentwide high-risk area because of a long-standing lack of a consistent strategic approach to marshaling, managing, and maintaining the human capital needed for government to deliver on its promises. Three broad human capital reform opportunities are instrumental to agency transformation efforts: aligning individual and organizational performance, implementing results-oriented pay reform, and sustaining agency transformation efforts.
Feb 24, 2021
Bureau of Prisons:
Opportunities Exist to Better Analyze Staffing Data and Improve Employee Wellness ProgramsGAO-21-123: Published: Feb 24, 2021. Publicly Released: Feb 24, 2021.
Jan 12, 2021
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DHS Employee Morale:
Some Improvements Made, but Additional Actions Needed to Strengthen Employee EngagementGAO-21-204: Published: Jan 12, 2021. Publicly Released: Jan 12, 2021.
Sep 16, 2020
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Senior Executive Service:
Opportunities for Selected Agencies to Improve Their Career Reassignment ProcessesGAO-20-559: Published: Sep 16, 2020. Publicly Released: Sep 16, 2020.
Feb 25, 2020
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State Department:
Additional Steps Are Needed to Identify Potential Barriers to DiversityGAO-20-237: Published: Jan 27, 2020. Publicly Released: Feb 25, 2020.
Dec 30, 2019
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Office of Congressional Workplace Rights:
Using Key Management Practices Would Help to Fully Implement Statutory RequirementsGAO-20-222: Published: Dec 30, 2019. Publicly Released: Dec 30, 2019.
Oct 10, 2019
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Department of Veterans Affairs:
Improved Succession Planning Would Help Address Long-Standing Workforce ProblemsGAO-20-15: Published: Oct 10, 2019. Publicly Released: Oct 10, 2019.
Oct 2, 2019
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Defense Workforce:
Steps Needed to Identify Acquisition Training Needs for Non-Acquisition Personnel [Reissued with revisions on Oct. 2, 2019.]GAO-19-556: Published: Sep 5, 2019. Publicly Released: Sep 5, 2019.
Sep 25, 2019
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Federal Workforce:
Talent Management Strategies to Help Agencies Better Compete in a Tight Labor MarketGAO-19-723T: Published: Sep 25, 2019. Publicly Released: Sep 25, 2019.
Sep 11, 2019
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USAID Reform:
Efforts Address Most Key Practices but Could Improve in Performance Assessment and Strategic Workforce PlanningGAO-19-609: Published: Sep 11, 2019. Publicly Released: Sep 11, 2019.
Aug 15, 2019
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Defense Acquisition Workforce:
DOD Increased Use of Human Capital Flexibilities but Could Improve MonitoringGAO-19-509: Published: Aug 15, 2019. Publicly Released: Aug 15, 2019.
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