Information Technology:
Leading Commercial Practices for Outsourcing of Services
GAO-02-214: Published: Nov 30, 2001. Publicly Released: Nov 30, 2001.
Additional Materials:
- Full Report:
Contact:
David L. McClure
(202) 512-6257
contact@gao.gov
(202) 512-4800
youngc1@gao.gov
(202) 512-6257
contact@gao.gov
Office of Public Affairs
(202) 512-4800
youngc1@gao.gov
It is essential that the U.S. military--the government's largest user of information technology (IT)--adopt effective IT acquisition practices. This report presents a generic framework of IT acquisition practices from leading commercial firms. Grouped into seven phases, the practices and underlying critical success factors provide the underpinnings for an effective IT outsourcing process.
Dec 23, 2020
Information Technology:
DOD Software Development Approaches and Cybersecurity Practices May Impact Cost and ScheduleGAO-21-182: Published: Dec 23, 2020. Publicly Released: Dec 23, 2020.
Dec 15, 2020
-
Information Technology:
Federal Agencies Need to Take Urgent Action to Manage Supply Chain RisksGAO-21-171: Published: Dec 15, 2020. Publicly Released: Dec 15, 2020.
Oct 13, 2020
-
USAJOBS Website:
OPM Has Taken Actions to Assess and Enhance the User ExperienceGAO-21-31: Published: Oct 13, 2020. Publicly Released: Oct 13, 2020.
Oct 7, 2020
-
Information Technology:
IRS Needs to Address Operational Challenges and Opportunities to Improve ManagementGAO-21-178T: Published: Oct 7, 2020. Publicly Released: Oct 7, 2020.
Sep 30, 2020
-
Information Technology:
Selected Federal Agencies Need to Take Additional Actions to Reduce Contract DuplicationGAO-20-567: Published: Sep 30, 2020. Publicly Released: Sep 30, 2020.
Sep 29, 2020
-
Science & Tech Spotlight:
Agile Software DevelopmentGAO-20-713SP: Published: Sep 29, 2020. Publicly Released: Sep 29, 2020.
Sep 28, 2020
-
Agile Assessment Guide:
Best Practices for Agile Adoption and ImplementationGAO-20-590G: Published: Sep 28, 2020. Publicly Released: Sep 28, 2020.
Sep 14, 2020
-
Internet of Things:
Information on Use by Federal AgenciesGAO-20-577: Published: Aug 13, 2020. Publicly Released: Sep 14, 2020.
Sep 9, 2020
-
Medicaid Information Technology:
Effective CMS Oversight and States' Sharing of Claims Processing and Information Retrieval Systems Can Reduce CostsGAO-20-179: Published: Sep 9, 2020. Publicly Released: Sep 9, 2020.
Sep 8, 2020
-
Information Technology:
Key Attributes of Essential Federal Mission-Critical AcquisitionsGAO-20-249SP: Published: Sep 8, 2020. Publicly Released: Sep 8, 2020.
Looking for more? Browse all our products here
Explore our Key Issues on Information Technology
- 2020 Census - High Risk Issue
- Cybersecurity Challenges Facing the Nation – High Risk Issue
- DHS Management - High Risk Issue
- DOD Business Systems Modernization - High Risk Issue
- Government-wide Personnel Security Clearance Process – High-Risk Issue
- IT Acquisitions and Operations - High Risk Issue
- Managing Risks and Improving VA Health Care
- VA and DOD Health Care Management
- Wireless Broadband Spectrum Management
Explore our other Key Issues here
