Information Technology:
Leading Commercial Practices for Outsourcing of Services
GAO-02-214: Published: Nov 30, 2001. Publicly Released: Nov 30, 2001.
Additional Materials:
- Full Report:
Contact:
David L. McClure
(202) 512-6257
contact@gao.gov
(202) 512-4800
youngc1@gao.gov
(202) 512-6257
contact@gao.gov
Office of Public Affairs
(202) 512-4800
youngc1@gao.gov
It is essential that the U.S. military--the government's largest user of information technology (IT)--adopt effective IT acquisition practices. This report presents a generic framework of IT acquisition practices from leading commercial firms. Grouped into seven phases, the practices and underlying critical success factors provide the underpinnings for an effective IT outsourcing process.
Dec 13, 2018
Open Data:
Treasury Could Better Align USAspending.gov with Key Practices and Search RequirementsGAO-19-72: Published: Dec 13, 2018. Publicly Released: Dec 13, 2018.
Dec 12, 2018
-
Information Technology:
Implementation of Recommendations Is Needed to Strengthen Acquisitions, Operations, and CybersecurityGAO-19-275T: Published: Dec 12, 2018. Publicly Released: Dec 12, 2018.
Dec 11, 2018
-
Information Technology:
Agencies Need Better Information on the Use of Noncompetitive and Bridge ContractsGAO-19-63: Published: Dec 11, 2018. Publicly Released: Dec 11, 2018.
Nov 13, 2018
-
Information Technology:
Departments Need to Improve Chief Information Officers' Review and Approval of IT BudgetsGAO-19-49: Published: Nov 13, 2018. Publicly Released: Nov 13, 2018.
Sep 27, 2018
-
Information Technology:
SSA Has Improved Acquisitions and Operations, but Needs to Fully Address the Role of Its Chief Information OfficerGAO-18-703T: Published: Sep 27, 2018. Publicly Released: Sep 27, 2018.
Aug 2, 2018
-
Federal Chief Information Officers:
Critical Actions Needed to Address Shortcomings and Challenges in Implementing ResponsibilitiesGAO-18-93: Published: Aug 2, 2018. Publicly Released: Aug 2, 2018.
Jun 13, 2018
-
VA Health Care:
Independent Verification and Validation of Patient Self-Scheduling Systems Was Consistent with the Faster Care for Veterans Act of 2016GAO-18-442R: Published: Jun 13, 2018. Publicly Released: Jun 13, 2018.
May 24, 2018
-
DOD Major Automated Information Systems:
Adherence to Best Practices Is Needed to Better Manage and Oversee Business ProgramsGAO-18-326: Published: May 24, 2018. Publicly Released: May 24, 2018.
May 23, 2018
-
Data Center Optimization:
Continued Agency Actions Needed to Meet Goals and Address Prior RecommendationsGAO-18-264: Published: May 23, 2018. Publicly Released: May 23, 2018. -
Information Technology:
Continued Implementation of High-Risk Recommendations Is Needed to Better Manage Acquisitions Operations and CybersecurityGAO-18-566T: Published: May 23, 2018. Publicly Released: May 23, 2018.
Looking for more? Browse all our products here
Explore our Key Issues on Information Technology
- Best Practices and Leading Practices in Information Technology Management
- 2020 Census - High Risk Issue
- DHS Management - High Risk Issue
- DOD Business Systems Modernization - High Risk Issue
- Ensuring the Security of Federal Information Systems and Cyber Critical Infrastructure and Protecting the Privacy of Personally Identifiable Information - High Risk Issue
- IT Acquisitions and Operations - High Risk Issue
- Managing Risks and Improving VA Health Care - High Risk Issue
- Modernization Blueprints
- OPM's Retirement Processing System Modernization
- Wireless Broadband Spectrum Management
Explore our other Key Issues here
