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Problems With the Small Business Administration's Merit Appraisal and Compensation System

FPCD-81-74 Published: Sep 21, 1981. Publicly Released: Sep 21, 1981.
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Highlights

GAO reviewed the performance appraisal/merit pay program of the Small Business Administration (SBA).

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Small Business Administration SBA should take corrective actions in 1981 to insure that specific distributions of employee performance ratings are not prescribed or forced.
Closed
Please call 202/512-6100 for additional information.
Small Business Administration SBA should require that each level of management responsible for reviewing performance appraisals also be required to review and approve performance objectives early in the appraisal period or be willing to accept preestablished objectives as the basis for the appraisal review.
Closed
Please call 202/512-6100 for additional information.
Small Business Administration SBA should take corrective actions in 1981 to insure that performance criteria other than preestablished performance objectives are not used by firstline supervisors in appraising employee performance or by higher level staff in reviewing and changing the initial appraisals.
Closed
Please call 202/512-6100 for additional information.
Small Business Administration SBA should insure that individuals' objectives are jointly developed by the people being appraised and those doing the appraisals.
Closed
Please call 202/512-6100 for additional information.

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Topics

Civil serviceMerit compensationPerformance measuresPerformance appraisalPerformance appraisalsSmall businessPerformance measurementCompensationAppraisalsCivil service reform