Review of the Job Enrichment Program at Ogden Air Logistics Center
FPCD-78-77: Published: Sep 6, 1978. Publicly Released: Sep 6, 1978.
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The job enrichment program at the Ogden Air Logistics Center, Utah, was initiated in January 1974 under contract to Herzberg and Associates to increase workforce productivity by restructuring jobs to provide workers with increased accountability, responsibility, communication, and feedback on the acceptability of their performance. The program was also designed to increase job satisfaction and quality of working life. Because of sizable reported savings and productivity gains, the program is being implemented throughout the Air Force Logistics Command (AFLC). A review of the program revealed that, at the inception of the program, there was no definitive plan to systematically evaluate its impact. Little evaluation was accomplished and, where it was attempted, evaluation was not adequate to show overall program impact. The program costs tended to be understated and reported savings overstated. A plan for a 3-year systematic evaluation of program costs and benefits was delayed because of resistance from union officials to one of the data collection devices. It appears that AFLC does not know the extent to which the program is achieving the goals for which it was designed. Therefore, further expansion of job enrichment within the AFLC and the Department of Defense should be limited to demonstration-type projects which are subject to sound evaluation procedures until favorable program results can be documented.
Feb 24, 2021
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Bureau of Prisons:
Opportunities Exist to Better Analyze Staffing Data and Improve Employee Wellness ProgramsGAO-21-123: Published: Feb 24, 2021. Publicly Released: Feb 24, 2021.
Jan 12, 2021
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DHS Employee Morale:
Some Improvements Made, but Additional Actions Needed to Strengthen Employee EngagementGAO-21-204: Published: Jan 12, 2021. Publicly Released: Jan 12, 2021.
Sep 16, 2020
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Senior Executive Service:
Opportunities for Selected Agencies to Improve Their Career Reassignment ProcessesGAO-20-559: Published: Sep 16, 2020. Publicly Released: Sep 16, 2020.
Feb 25, 2020
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State Department:
Additional Steps Are Needed to Identify Potential Barriers to DiversityGAO-20-237: Published: Jan 27, 2020. Publicly Released: Feb 25, 2020.
Dec 30, 2019
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Office of Congressional Workplace Rights:
Using Key Management Practices Would Help to Fully Implement Statutory RequirementsGAO-20-222: Published: Dec 30, 2019. Publicly Released: Dec 30, 2019.
Oct 10, 2019
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Department of Veterans Affairs:
Improved Succession Planning Would Help Address Long-Standing Workforce ProblemsGAO-20-15: Published: Oct 10, 2019. Publicly Released: Oct 10, 2019.
Oct 2, 2019
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Defense Workforce:
Steps Needed to Identify Acquisition Training Needs for Non-Acquisition Personnel [Reissued with revisions on Oct. 2, 2019.]GAO-19-556: Published: Sep 5, 2019. Publicly Released: Sep 5, 2019.
Sep 25, 2019
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Federal Workforce:
Talent Management Strategies to Help Agencies Better Compete in a Tight Labor MarketGAO-19-723T: Published: Sep 25, 2019. Publicly Released: Sep 25, 2019.
Sep 11, 2019
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USAID Reform:
Efforts Address Most Key Practices but Could Improve in Performance Assessment and Strategic Workforce PlanningGAO-19-609: Published: Sep 11, 2019. Publicly Released: Sep 11, 2019.
Aug 15, 2019
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Defense Acquisition Workforce:
DOD Increased Use of Human Capital Flexibilities but Could Improve MonitoringGAO-19-509: Published: Aug 15, 2019. Publicly Released: Aug 15, 2019.
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