Defense Communications: Performance Measures Needed to Ensure DISN Program Success
AIMD-97-9
Published: Nov 27, 1996. Publicly Released: Nov 27, 1996.
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Highlights
Pursuant to congressional request, GAO reviewed the steps taken by the Department of Defense (DOD) in selecting and implementing its acquisition strategy for the Defense Information System Network (DISN) Continental United States (CONUS), focusing on whether: (1) DOD considered alternative approaches, such as use of an integrated bid, in its selection of an acquisition strategy; and (2) the selected acquisition strategy will yield the best value to the government over DISN's life-cycle.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Department of Defense | The Secretary of Defense should direct the Assistant Secretary of Defense for Command, Control, Communications, and Intelligence to establish the objective measures needed to gauge DISN success. At a minimum, these measures should include the concerns of DISN customers and should correspond to the five factors, requirements, technology enhancement, schedule, management, and cost, that DISA used to select its acquisition strategy. |
Closed – Implemented
DISN performance metrics for FY 2000 were finalized as part of DISA management performance contract that was approved by the Deputy Secretary in December 1999. Measures included reflect DISA activities rather than objective, customer-oriented outcomes, and do not correspond to the five factors -- requirements, technology enhancement, schedule, management, and cost -- that DISA used to select its DISN acquisition strategy.
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Topics
Command control communications systemsComputer networksDefense cost controlDefense procurementLife cycle costsMilitary communicationPerformance measuresStrategic information systems planningTelecommunicationsAcquisition strategy