Electronic Government: Government Paperwork Elimination Act Presents Challenges for Agencies

Pursuant to a congressional request, GAO reviewed the Government Paperwork Elimination Act (GPEA) and how it enables citizens to interact with the federal government electronically, focusing on: (1) the status of the Office of Management and Budget's (OMB) efforts to develop guidance implementing GPEA; and (2) major challenges or impediments that might affect successful GPEA implementation.