Stopping Scams: Why a National Strategy Is Still Missing

Seto J. Bagdoyan, director, Forensic Audits and Investigative Service, Government Accountability Office, testified on federal efforts to counter scams before the Senate Special Committee on Aging.
The statement is based primarily on the following report:
• CONSUMER PROTECTION: Actions Needed to Improve Complaint Reporting, Consumer Education, and Federal Coordination to Counter Scams
Additionally, the statement discusses responses to previous recommendations we made to the Consumer Financial Protection Bureau, the Federal Bureau of Investigation, and the Federal Trade Commission. We are monitoring their implementation.