Skip to main content

Team Member

TQM-92-1 Published: Dec 01, 1992. Publicly Released: Dec 01, 1992.
Jump To:

Highlights

GAO presented the participant's manual for the quality improvement problem-solving process related to total quality management.

Full Report

Full Report
(116 pages)

Media Inquiries

Sarah Kaczmarek
Managing Director
Office of Public Affairs
media@gao.gov

Public Inquiries

Contact Us

Topics

Auditing and Financial Management
Employee trainingLabor relationsTotal quality managementQuality improvementQuality assuranceSpecificationsQuality controlStatistical dataCustomer satisfactionPublications