Social Security Disability: SSA Has Had Mixed Success in Efforts to Improve Caseload Management

Pursuant to a congressional request, GAO discussed the Social Security Administration's (SSA) management of its disability caseload, focusing on: (1) the status of SSA's efforts to improve its claims process; (2) lessons learned from the agency's efforts to date that can be applied to its current and future claims processing improvement plans; and (3) SSA's efforts to review the continuing eligibility of its beneficiaries.