In response to a congressional request, GAO reviewed Federal Aviation Administration (FAA) planning, management, acquisition and use of automatic data processing (ADP) for personnel, financial management, accident/incident/violation reporting and other administrative functions.
Recommendations for Executive Action
|Department of Transportation||1. The Secretary of Transportation should direct FAA to implement a comprehensive planning process for information resources, including ADP. This process should provide a mechanism to: (1) define information requirements on an agencywide basis; and (2) establish objectives, strategies, and priorities for these requirements.|
|Department of Transportation||2. The Secretary of Transportation should direct FAA to strengthen and integrate its management structure for information resources by placing responsibility for information resource management under the control of a single, high-level official and by creating clear lines of authority to any other official to whom aspects of information management are delegated.|
|Department of Transportation||3. The Secretary of Transportation should direct FAA to shift software management responsibilities from the Information Systems Review Committee to a central office of the type recommended by GAO.|
|Department of Transportation||4. The Secretary of Transportation should direct FAA to require user organizations to prepare a thorough analysis of requirements, feasible alternatives, and cost-benefits as a basis for approving software development projects.|
|Department of Transportation||5. The Secretary of Transportation should direct FAA to implement standard cost collection and control procedures for software projects and establish a control mechanism to trigger management reviews of high-cost variances.|
|Department of Transportation||6. The Secretary of Transportation should direct the Assistant Secretary for Administration to develop a departmentwide computer capacity and workload management program.|