Americans With Disabilities Act: Initial Accessibility Good But Important Barriers Remain

Pursuant to a congressional request, GAO reviewed the effectiveness of the Americans with Disabilities Act, focusing on: (1) disabled persons' accessibility to businesses and state and local facilities prior to the act; (2) the most common barriers restricting access to a facility; (3) business owners' and managers' awareness of their responsibilities under the act; and (4) business owners' and managers' efforts to remove barrier before the act's effective date.