Mission Support Project: Report on the Network and Data Collection and Analysis Application Pilot Test

GAO provided information on its pilot test of and plans to implement the Mission Support Project computer network's data collection and analysis (DCA) application, a suite of commercial software packages linked to standardize and manage GAO-created documents. GAO noted that personnel participating in the pilot test reported that: (1) the network and application improved communications, kept them informed of work-related matters, and were faster and easier to use for sending and receiving automated files than the previous dial-up communications software; (2) the windows-based software was easier for switching software applications; (3) DCA software streamlined and simplified typical assignment tasks and processes, enabling users to quickly track the history and status of workpapers and products, facilitating supervisory review; and (4) DCA software allowed staff to quickly and easily locate, share, and reuse information. GAO also noted that its comprehensive plan for GAO-wide implementation of DCA: (1) addresses all implementation aspects, including communications, facilities, preparation, cable installation, workstation testing, employee training, and installation; (2) identifies the tasks, resources, and necessary sequence of actions; and (3) provides for effective oversight to ensure a coordinated team approach to implementation.