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Pursuant to a congressional request, GAO evaluated the Immigration and Naturalization Service's (INS) practices and procedures for adjudicating Vietnamese refugee applicants' cases, focusing on: (1) the reasons for the apparently low applicant approval rates; (2) the quality and consistency of the adjudication process; (3) whether denied refugee applicants' files adequately reflected the bases for the INS examiners' decisions; and (4) whether INS examiners interviewed Vietnamese of special interest to the United States.

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