Software Maintenance: SSA's Use of Its Software Measurement Package

IMTEC-89-38 Published: Jun 15, 1989. Publicly Released: Jun 15, 1989.

Highlights

GAO reviewed the Social Security Administration's (SSA) maintenance activities for its batch computer programs supporting its Retirement, Survivors, and Disability Insurance Benefit System, focusing on how SSA used an automated software measurement package to assess and improve program quality.

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Full Report (12 pages)

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Chuck Young

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youngc1@gao.gov

(202) 512-4800

Topics

Retirement Security

Claims processingComputer equipment managementDisability insuranceInformation systemsMaintenance standardsPension claimsQuality assuranceQuality controlComputer programmingSoftware