GAO reviewed the Bureau of Indian Affairs' (BIA) information resources management (IRM) program to determine: (1) the extent to which BIA is using modern technology to help employees reduce costs and improve productivity; and (2) how effectively BIA manages its automatic data processing (ADP) equipment, information systems, and forms.
Recommendations for Executive Action
|Department of the Interior||The Secretary of the Interior should direct the Assistant Secretary for Indian Affairs to establish better controls over ADP equipment, systems development efforts, and paperwork management activities.|
|Department of the Interior||The Secretary of the Interior should direct the Assistant Secretary for Policy, Budget and Administration to do the following to preclude a recurrence of the types of management problems described in this report: (1) prohibit BIA from acquiring any additional ADP equipment and related software without the Assistant Secretary's approval until it demonstrates that it has established effective management controls over these resources; (2) alert BIA program and local offices to the consequences of using forms that do not display valid control number and require BIA to take appropriate steps to get OMB approval on unapproved forms; (3) review, on a cyclical basis, BIA information resources management activities, providing broad audit coverage, particularly of the ADP equipment, systems development, and forms management areas; and (4) work with BIA to ensure that it develops and implements effective controls for managing its information resources.|
|Department of the Interior||The Secretary of the Interior should direct the Assistant Secretary for Indian Affairs to either expand the responsibilities of the Director of the Office of Data Systems or appoint a senior official to serve as the BIA IRM manager. This person, who should report to the Assistant Secretary or the Deputy Assistant Secretary for Indian Affairs, would be responsible and accountable for managing all BIA ADP equipment, information systems development, and forms. BIA should reassign, hire, or otherwise appoint professionals to assist this manager in carrying out the assigned responsibilities.|