Social Security: Little Overall Change in Telephone Accessibility Between 1985 and 1988
HRD-88-129
Published: Sep 15, 1988. Publicly Released: Sep 21, 1988.
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Highlights
In response to a congressional request, GAO assessed the Social Security Administration's (SSA) telephone accessibility and compared it to accessibility 3 years earlier.
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Customer serviceFederal social security programsTelephonesData errorsHuman capital managementPhysical disabilitiesImmunizationSocial security numbersPersonal computersInterested parties