Review of the Department of Health, Education, and Welfare's Office for Civil Rights

GAO reviewed the Office for Civil Rights (OCR) management of its civil rights enforcement responsibilities with particular emphasis on the way OCR is using its resources. Inquiry was made into OCR appropriations, staffing, complaint processing and compliance review policies and procedures, resources expended on various enforcement activities, and the results/accomplishments achieved by OCR under each of the federal civil rights laws for which it has enforcement responsibilities. A general lack of basic management information hampered GAO audit work in each of these areas and precluded a more detailed evaluation of OCR operations.