Pipeline Safety: Fully Implementing Key Practices Could Help Improve Transparency of Enforcement Website

GAO-23-105537 Published: Nov 14, 2022. Publicly Released: Nov 14, 2022.
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Fast Facts

The Pipeline and Hazardous Materials Safety Administration inspects interstate natural gas and hazardous liquid pipelines, investigates accidents, and enforces laws and regulations.

The agency puts information about its enforcement activities on its public Enforcement Transparency website. We found that the website generally aligned with key practices for transparently reporting government data, but the agency could make some improvements. For example, a better search tool could let users filter the data by type of regulation violated or other characteristics.

We recommended that the agency optimize the website's search function, and more.

A worker in a safety vest examining a pipeline.

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Highlights

What GAO Found

Pipeline and Hazardous Materials Safety Administration (PHMSA) officials inspect pipelines and investigate accidents. These officials can issue a range of enforcement actions if they identify unsafe conditions or non-compliance with laws or regulations. PHMSA records enforcement information in an electronic records system, and uploads documents and related data to its public Enforcement Transparency website. GAO found that this website fully met two of five key practices that GAO identified for transparently reporting open government data and partially met another three. (See figure.) Open data can foster accountability and public trust by providing citizens with information on government activities and their outcomes. PHMSA officials stated that they would like to improve the website for users, but are first focusing on improving the electronic records system. Nevertheless, fully implementing these key practices could assist PHMSA with transparently presenting enforcement information and help users find the information they need.

Key Practices for Transparently Reporting Open Government Data and the Pipeline and Hazardous Materials Safety Administration's (PHMSA) Enforcement Transparency Website

Key practices

Website characteristics

Key Practices for Transparently Reporting Open Government Data and the Pipeline and Hazardous Materials Safety Administration's (PHMSA) Enforcement Transparency Website

Engage with users

Met. PHMSA officials discuss the use of the website with users, including pipeline operators and the public, and provide a link on the website for users to submit feedback or questions.

Key Practices for Transparently Reporting Open Government Data and the Pipeline and Hazardous Materials Safety Administration's (PHMSA) Enforcement Transparency Website

Fully describe the data

Met. PHMSA's website provides labels and descriptions of the enforcement data and tables. Metadata and licensing information for these data are available on a central Department of Transportation website.

Key Practices for Transparently Reporting Open Government Data and the Pipeline and Hazardous Materials Safety Administration's (PHMSA) Enforcement Transparency Website

Provide free and unrestricted data

Partially met. PHMSA's website and the data it contains are available to the public at no cost. However, PHMSA does not publish complete data on its website. For example, PHMSA's enforcement documents include variables that indicate whether the pipeline involved is interstate or intrastate, but PHMSA does not make these variables available in the enforcement dataset.

Key Practices for Transparently Reporting Open Government Data and the Pipeline and Hazardous Materials Safety Administration's (PHMSA) Enforcement Transparency Website

Provide data in useful formats

Partially met. PHMSA allows users to view and download disaggregated data on all enforcement activities. However, users are unable to download a bulk dataset of all enforcement activities from 2002 to 2022. Additionally, users cannot easily match records from the enforcement website with records in PHMSA's accident dataset.

Key Practices for Transparently Reporting Open Government Data and the Pipeline and Hazardous Materials Safety Administration's (PHMSA) Enforcement Transparency Website

Facilitate data discovery for users

Partially met. PHMSA facilitates data discovery by providing users with overviews and definitions of the enforcement information published on the website, and provides national summaries of the data. However, PHMSA does not provide an optimized search tool that allows users to filter by discreet variables, such as the regulation violated.

Source: GAO analysis of PHMSA website and key practices. | GAO-23-105537

Why GAO Did This Study

Accidents on interstate natural gas and hazardous liquid pipelines can release large amounts of these products, potentially injuring or killing people and damaging the environment. In 2007, PHMSA launched the Enforcement Transparency website to address concerns about the transparency of its pipeline safety enforcement actions.

The Protecting our Infrastructure of Pipelines and Enhancing Safety Act of 2020 includes a provision for GAO to review information on pipeline enforcement actions that PHMSA makes publicly available on the internet. This report addresses (1) PHMSA's process to record pipeline safety enforcement information, and what information PHMSA makes publicly available, and (2) the extent to which its pipeline enforcement website aligns with key practices for transparently reporting data.

GAO reviewed relevant statutes, regulations, and agency guidance on recording and publishing pipeline safety enforcement information. GAO compared PHMSA's Enforcement Transparency website with leading practices for transparently reporting government data that GAO previously identified, and interviewed PHMSA officials and stakeholders.

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Recommendations

GAO makes three recommendations to improve the transparency and usability of PHMSA's Enforcement Transparency website, specifically to provide complete data in more useful formats, to improve matching with other PHMSA datasets, and to optimize the website's search function. DOT concurred with GAO's recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
Pipeline and Hazardous Materials Safety Administration The Administrator of PHMSA should update PHMSA's Enforcement Transparency website to provide complete, machine-readable data that can be downloaded in bulk and in selected subsets. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Pipeline and Hazardous Materials Safety Administration The Administrator of PHMSA should update PHMSA's enforcement data to be interoperable with other relevant datasets, such as PHMSA's accident-incident dataset (e.g., by adding a unique identifier variable.) (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Pipeline and Hazardous Materials Safety Administration The Administrator of PHMSA should update PHMSA's Enforcement Transparency website to provide a search function that allows users to find relevant information, which could include the ability to search by the regulation violated. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

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